Privacy Policy

Last updated: 31 August 2026

1. About CleanSafe

CleanSafe provides specialist cleaning and restoration services for residential, commercial and public-sector properties.

For the purposes of data protection law, CleanSafe is the data controller for personal information collected through this website and through direct enquiries.

Contact details

CleanSafe
Grange, Co. Sligo, Ireland
Email: hello@cleansafe.ie
Phone: 085 265 7995

2. Information we may collect

We may collect personal information when you contact us, request a quotation, book a site survey or otherwise communicate with us.

This may include:

  • your name

  • email address

  • telephone number

  • property address or location

  • details about the cleaning or restoration service you require

  • information you provide in a website enquiry form, email, telephone call or other correspondence

  • photographs or other information you voluntarily provide in connection with an enquiry or quotation

We may also collect technical information about visits to our website through Squarespace, including information such as browser, device and network information, IP address, pages visited, clicks, referral sources and timestamps. Squarespace states that this information may be used to provide website analytics.

3. Why we use your information

We may use your personal information to:

  • respond to enquiries

  • arrange site surveys

  • prepare quotations

  • provide requested cleaning and restoration services

  • communicate with you before, during or after a job

  • maintain appropriate business and accounting records

  • improve our website and understand how visitors use it

  • comply with legal or regulatory obligations

  • protect our legitimate business interests where appropriate

Where we process personal information, we will do so on an appropriate lawful basis under applicable data-protection law, such as taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, pursuing legitimate interests, or obtaining consent where required.

4. Website hosting and Squarespace

Our website is hosted by Squarespace.

Squarespace may process technical and visitor information in order to securely host and operate the website and, depending on our privacy settings and your consent choices, provide analytics and performance information.

Squarespace uses necessary cookies for website functionality and may also use analytics and performance cookies. Squarespace provides controls that allow site owners to restrict non-essential cookies until visitors provide consent.

5. Cookies

This website may use cookies and similar technologies.

Some cookies are necessary for the website to function correctly. Other cookies, such as analytics or performance cookies, may help us understand website traffic and usage.

Where required, non-essential cookies should only be used after you have made the appropriate choice through our cookie-consent controls.

You can also manage or delete cookies through your browser settings.

We may maintain a separate Cookie Policy with more detailed information about the cookies used by the website. Squarespace recommends providing clear information about necessary, analytics and third-party cookies where applicable.

6. Sharing your information

We do not sell your personal information.

We may share personal information where reasonably necessary with service providers who help us operate our business or website, including:

  • Squarespace, as our website hosting platform

  • professional advisers or service providers where required

  • accounting or administrative service providers

  • authorities or regulators where disclosure is required by law

Where third-party services are added to a Squarespace site, those services may also process visitor information according to their own privacy practices.

7. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting or business requirements.

For example:

  • enquiry and quotation information may be retained for a reasonable period after the enquiry is completed

  • customer and transaction records may be retained for the periods required by Irish tax, accounting or other legal obligations

  • website analytics and cookie information may be retained according to the settings and retention periods of Squarespace and any other analytics services used

We periodically review information we hold and delete or securely dispose of information that is no longer required.

The Data Protection Commission recommends that organisations define retention periods appropriate to each processing activity rather than retaining personal data indefinitely.

8. Your data-protection rights

Subject to applicable law, you may have rights including the right to:

  • access personal information we hold about you

  • request correction of inaccurate or incomplete information

  • request deletion of your personal information in certain circumstances

  • request restriction of processing

  • object to certain processing

  • request data portability where applicable

  • withdraw consent where processing is based on consent

  • lodge a complaint with the Data Protection Commission

You can contact us at hello@cleansafe.ie if you wish to exercise any of these rights.

9. Security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Links to other websites

Our website may contain links to third-party websites.

CleanSafe is not responsible for the privacy practices or content of third-party websites. You should review the privacy policies of those websites before providing personal information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality or legal obligations.

The latest version will be published on this page with the updated date shown above.

12. Contact us

If you have any questions about this Privacy Policy or how CleanSafe handles personal information, contact:

CleanSafe
Grange, Co. Sligo, Ireland
hello@cleansafe.ie
085 265 7995